Pharmacy Technician

CVS Health • San Ramon, CA

21d

About The Position

CVS Health Pharmacy Technicians support patients by helping ensure prescription needs are met safely, accurately, and promptly while providing compassionate customer service. The role is performed in a retail pharmacy environment with high professional and ethical standards and compliance with applicable federal, state, and local laws and regulations. Technicians maintain patient confidentiality and help the pharmacy team meet regulatory requirements and customer expectations.

New Pharmacy Technicians must complete CVS Pharmacy’s training program and meet state-specific registration, licensing, and certification requirements. Until those requirements are satisfied, a manager may restrict the technician’s duties. After qualification, technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. Duties and eligibility requirements may vary by location, and collective bargaining agreement rules may apply in select markets.

Requirements

• Must be at least 16 years of age.
• Meet applicable state licensure requirements; requirements vary by state.
• Ability to concentrate on tasks over a period of time without being distracted.
• Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
• Verbal and written communication skills for interacting with customers and colleagues, including active listening.
• Mathematical reasoning, including calculating a prescription’s days’ supply.
• Problem-resolution skills, including recognizing potential problems and choosing an appropriate course of action.
• Ability to remain upright and move about on foot for sustained periods while completing tasks.
• Ability to work primarily with fingers, extend hands and arms, bend at the waist, and stoop as needed.
• Ability to communicate spoken information and perceive sounds at normal speaking levels, with or without correction.
• Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
• Occasional lifting of up to 30 pounds; exert up to 30 pounds of force occasionally, up to 10 pounds frequently, and a negligible amount constantly to move objects.

Nice To Haves

• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Previous experience as a Pharmacy Technician.
• PTCB National Certification.
• High school diploma or equivalent is preferred but not required.

Responsibilities

• Manage assigned pharmacy workstations and tasks to support timely, safe, and accurate prescription filling.
• Help meet patients’ medication needs and applicable regulatory compliance standards.
• Provide caring service to patients and customers that exceeds their expectations.
• Demonstrate ethical conduct and maintain patient confidentiality.
• Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
• Use available tools and training to develop clinical, technical, and insurance knowledge.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED