Pharmacy Technician

CVS Health • St. Simons, GA

14d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They assist patients and customers, help ensure prescriptions are filled promptly, safely, and accurately, and contribute to a caring and inclusive pharmacy experience. Technicians follow standard operating procedures and pharmacy workflow practices while communicating effectively with patients and colleagues. After starting, they must complete the company training program and meet applicable state registration, licensing, and certification requirements; until then, the Pharmacy Manager may restrict their duties.

Technicians support prescription fulfillment, patient service, inventory activities, and other permitted health care services. Where allowed by law and supported by training and certification, they may assist with immunizations, point-of-care testing, and offsite clinics. Technician immunizers must complete applicable additional licensure and training requirements and may prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, respond to adverse reactions, document patient information, and manage vaccine supplies.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board of pharmacy does not set a minimum age, be at least 16 years old.
• If the state board of pharmacy does not set a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Ability to concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
• Ability to help people in a friendly manner, understand patients’ reactions, and respond appropriately.
• Ability to use verbal and written communication and active listening to interact with patients and colleagues.
• Ability to use math to calculate quantities and days’ supply when filling prescriptions.
• Ability to identify challenging interactions and select an appropriate course of action.
• Ability to meet the stated physical demands, including mobility, extended standing, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual acuity.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients in person, at drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other market stores for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where legally permitted and supported by required training and certification.
• Where permitted, complete additional requirements for Technician Immunizer status; prepare and administer vaccines; educate patients about vaccines and refer questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Use attention, communication, customer service, mathematical reasoning, and problem-resolution skills to support patients and colleagues and ensure accurate prescription information and labeling.
• Perform required physical tasks, including remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, and visually inspecting small details.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits.
• Vision benefits.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED