Pharmacy Technician

CVS Health • Tulare, CA

13d • $19 - $29

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service to patients and customers. Technicians work as part of the pharmacy team, following Standard Operating Procedures, best practices, and effective communication practices, and contribute to a safe, inclusive environment.

After starting in the role, Technicians must complete a company training program and satisfy applicable state registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict duties. Depending on state law and required training, Technicians may also support immunizations, point-of-care testing, and offsite clinics. This is a part-time position with 20 anticipated weekly hours.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws, including any requirements related to age, education, and licensure or certification.
• If the state Board of Pharmacy does not establish a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete the required company training and applicable state registration, licensing, and certification requirements.
• Demonstrate attention and focus, including the ability to concentrate, switch tasks quickly, and verify prescription information and label accuracy.
• Provide friendly customer service, recognize patient reactions, and respond appropriately.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Apply mathematical reasoning to prescription calculations, such as tablet quantities and days' supply.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet physical demands including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching and stretching; repetitive finger movements; precise machine adjustments; stooping and bending; and close visual work.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
• Communicate detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at pharmacy workstations to support Pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient problems.
• Perform permitted basic inventory tasks as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
• Where permitted, complete the additional licensure and training needed for Technician Immunizer status and support vaccine preparation and administration.
• Where permitted, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events, review and document patient information, and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED