Pharmacy Technician

CVS Health•Corpus Christi, TX
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service to patients and customers. Technicians follow standard operating procedures, pharmacy workflows, applicable laws and professional standards, and CVS policies. They complete a company training program and meet state registration, licensing, and certification requirements; duties may be restricted until those requirements are satisfied. Technicians may provide additional patient health care services, such as immunizations and point-of-care testing, when allowed by law and supported by the required training and certification. Where permitted, Technician Immunizers complete additional licensure and training requirements, educate patients about vaccines, refer clinical questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies. This is a part-time position with anticipated weekly hours of 29. The stated base pay range is $16.00–$24.00 per hour. Actual offers depend on factors including experience, education, geography, and other relevant considerations. Benefits eligibility depends on hours worked and eligibility requirements; listed offerings include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If the state board does not set a minimum age, be at least 16 years old.
  • If the state board does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required company training and applicable state registration, licensing, and certification requirements.
  • Be able to concentrate on tasks and pivot between tasks to meet patient and business needs.
  • Be able to confirm prescription information and label accuracy.
  • Demonstrate customer service and team orientation, including friendly assistance and appropriate responses to patients’ reactions.
  • Use verbal and written communication and active listening skills to interact with patients and colleagues.
  • Use math to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
  • Identify challenging patient or colleague interactions and select an appropriate response.
  • Meet the physical demands of the role, including prolonged standing or mobility, lifting and handling items, reaching, repetitive finger movements, stooping, close visual work, and communicating and receiving detailed spoken instructions.
  • Regular and predictable attendance includes nights and weekends.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
  • Provide empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including traveling to other stores in the market for shifts when needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, or offsite clinic staffing, where allowed and properly supported by training and certification.
  • When permitted and qualified as a Technician Immunizer, complete additional licensure and training requirements; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect and document patient information; and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a supervisor or manager.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits, subject to eligibility.
  • Other benefit and well-being programs, subject to eligibility.
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