Pharmacy Technician

CVS Health • West Pelzer, SC

16d • $16 - $24 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately; assist patients and customers; and follow company procedures and pharmacy workflow practices. Technicians are expected to demonstrate empathy and care, communicate effectively, contribute to a safe and inclusive team culture, and comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies. After starting, Technicians must complete company training and satisfy state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until requirements are met.

Depending on applicable law and required training or certification, Technicians may provide additional patient health services, including immunizations and point-of-care testing, and may voluntarily staff offsite clinics. Where permitted, immunization support can include obtaining Technician Immunizer status, preparing and administering vaccines, educating patients and referring vaccination questions to the Pharmacist-on-duty, responding to and reporting adverse reactions, documenting patient information, and managing vaccine supplies. The role is part-time, with 20 anticipated weekly hours. The stated pay range is $16.00–$24.00.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board of pharmacy does not set a minimum age, be at least 16 years old.
• If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Ability to concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
• Ability to provide friendly customer service, recognize patients’ reactions, and respond appropriately.
• Verbal and written communication skills to interact with patients and colleagues, including active listening and conveying or receiving detailed information accurately.
• Mathematical reasoning to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; adjust machines precisely; stoop and bend; and visually inspect small items or read computer displays.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support Pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Serve patients at pick-up, drive-thru, and over the phone with empathy and personalized care; offer immunizations and other services where applicable; and resolve or escalate patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stocks, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where allowed by law and supported by required training and certification.
• Where permissible, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions and report events according to public health requirements.
• Review and collect patient information and track and document information for each applicable patient.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED