Pharmacy Technician

CVS Health•Rocklin, CA
•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail stores. They help ensure pharmacy operations run smoothly and prescriptions are filled promptly, safely, and accurately while providing caring service to patients and customers. Technicians follow company Standard Operating Procedures, pharmacy workflows, best practices, and applicable laws and professional standards. They contribute to a safe, inclusive, and engaging team environment and are expected to complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met. The position may include supporting immunizations when allowed by law and after completing required training and certification. The role requires regular and predictable attendance, including nights and weekends, and may require working shifts at other stores in the market. This is a part-time position with an anticipated 24 hours per week. The typical pay range is $18.90–$28.90 per hour; the actual offer depends on factors such as experience, education, and geography.

Requirements

  • Comply with state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
  • If the state board does not establish a minimum age, be at least 16 years old.
  • If the state board does not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required training within the designated timeframe.
  • Maintain attention and focus, including concentrating on tasks and pivoting between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to support patient safety.
  • Provide friendly customer service, recognize patients’ reactions, and respond appropriately.
  • Use verbal and written communication effectively, including active listening and conveying detailed spoken instructions accurately.
  • Use mathematical reasoning to calculate quantities such as tablets, days’ supply, and the number of bottles needed for prescriptions.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet the physical demands of the role, including extended periods upright, reaching, repetitive finger work, stooping, close visual work, and lifting or exerting force as described in the posting.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

  • Follow company SOPs at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide caring patient service by creating personalized interactions, offering immunizations and other services where appropriate, and resolving or escalating patient concerns.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, respond to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where legally permitted and supported by required training and certification.
  • If supporting immunizations, complete applicable licensure and training requirements; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
  • Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Perform physical tasks including standing or remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, adjusting machines precisely, stooping, and visually inspecting or transcribing information.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility.
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