Pharmacy Technician

CVS Health • Auburn, CA

1d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians work as part of the pharmacy team, follow standard operating procedures and best practices, communicate effectively, and contribute to a safe, inclusive environment. Once hired, they must complete the company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are satisfied.

Technicians may provide additional patient health care services, including immunizations and point-of-care testing, where permitted by law and supported by required training and certification. Where permitted, technician immunizers complete additional requirements to prepare and administer vaccines, educate patients and refer vaccination questions to the pharmacist, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies.

The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as needed. The position is part-time, with 24 anticipated weekly hours. The stated typical pay range is $18.90–$28.90 per hour. Benefits for eligible part-time colleagues may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs; availability depends on hours worked and eligibility.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board of pharmacy does not set a minimum age, be at least 16 years old.
• If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete the required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate concentration, the ability to switch quickly between tasks, and attention to prescription information and label accuracy.
• Demonstrate customer service and teamwork skills, including friendly assistance and appropriate responses to patients’ reactions.
• Use verbal and written communication and active listening to interact effectively with patients and colleagues.
• Use math to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed.
• Identify challenging patient or colleague interactions and select an appropriate response.
• Meet the role’s physical demands, including extended upright periods, reaching, repetitive finger use, close visual acuity, stooping, and occasional lifting or exerting up to 20 pounds.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide personalized, empathetic service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional health care services, such as immunizations, point-of-care testing, and voluntary staffing at offsite clinics, where permitted and supported by required training and certification.
• When permitted and qualified as a technician immunizer, prepare and administer vaccines; educate patients about vaccines and refer questions to the pharmacist; monitor and respond to adverse reactions and report events; collect and document patient information; and monitor and manage vaccine supplies.
• Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, perform calculations needed to fill prescriptions, communicate with patients and colleagues, and resolve challenging interactions appropriately.
• Perform the physical tasks required for the role, including standing or remaining upright for extended periods, handling and scanning items, reaching, repetitive finger movements, stooping, and lifting or exerting force as described in the posting.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED