Pharmacy Technician

CVS Health•Saratoga Springs, NY
•$18 - $28

About The Position

The Pharmacy Technician works in a CVS retail pharmacy to support timely, safe, and accurate prescription fulfillment while providing compassionate service to patients and customers. The role helps ensure medication needs are met and that pharmacy operations comply with applicable federal, state, and local laws and regulations. Technicians are expected to maintain ethical conduct and patient confidentiality and to manage assigned pharmacy workstations and tasks in support of the pharmacy team. New Pharmacy Technicians must complete CVS Pharmacy Technician Training and meet the applicable state Board of Pharmacy registration, licensing, and certification requirements. A manager may restrict duties until those requirements are satisfied. Technicians can then continue developing clinical, technical, and insurance knowledge through available tools and training. Duties and requirements may vary by state and location; collective bargaining agreement rules apply in select markets.

Requirements

  • Must be at least 16 years of age.
  • Meet licensure requirements, which vary by state.
  • Concentrate on tasks over time without being distracted.
  • Demonstrate a customer-service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Use verbal and written communication effectively with customers and colleagues, including active listening.
  • Use mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Recognize problems and choose an appropriate course of action in complex situations.
  • Meet the physical demands of the role, including prolonged standing, moving between work areas, fine finger movements, reaching, bending, stooping, and communicating verbally and orally receiving detailed information.
  • Have close visual acuity for tasks such as transcribing, viewing a computer terminal, and reading or inspecting small parts.
  • Occasionally lift up to 30 pounds; exert up to 30 pounds of force occasionally, up to 10 pounds frequently, and negligible force constantly.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription fulfillment.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers that meets or exceeds their expectations.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Use available tools and training to build clinical, technical, and insurance knowledge.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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