Pharmacy Technician

Kroger•Suffolk, VA

12d

About The Position

Provide exceptional customer service and support healthier lives by treating customers and employees fairly and ethically, maintaining a safe, clean, and inclusive environment, and delivering appropriate products, services, and care with fair and accurate pricing. Provide direct patient intervention through health and wellness services and experiences as allowed by state and federal law. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to handle highly confidential information.
Meet minimum state requirements to perform the functions of the position.

Nice To Haves

Previous comparable experience.
Experience equivalent to that of a pharmacy clerk.
EPRN familiarity.

Responsibilities

Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
Follow and reinforce food safety, sanitation, and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
Understand and perform ordering functions with primary and secondary wholesalers.
Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
Maintain departmental standards, including clean and organized workstations and customer waiting areas.
Count, measure, and prepare specified products using company best practices.
Complete billing procedures to ensure value for both the customer and the company.
Answer phone calls, triage them, and respond to inquiries as appropriate.
Follow company guidelines for accepting and tendering vendor coupons, cash shortages, and shrink.
Operate the cash register according to company guidelines and follow cashier handling policies for electronic fund transactions, cash, and checks.
Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
Assist the pharmacist with all responsibilities except those requiring a pharmacist's professional judgment.
Follow HIPAA regulations and company policies regarding protected information.
Support company health and wellness initiatives.
Put away legend orders, including Central Fill deliveries.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably, cooperatively, and without confrontation.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance as needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.