Pharmacy Technician

The Kroger Co.•Thompsons Station, TN

19d

About The Position

The Pharmacy Technician provides exceptional customer service and supports patients’ health and wellness through services permitted by state and federal law. The role helps maintain a safe, clean, inclusive environment; provides accurate and timely pharmacy services; and demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The technician assists the pharmacist with all responsibilities that do not require professional pharmacist judgment.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to handle highly confidential information.
Meets minimum state requirements to perform the functions related to the position.

Nice To Haves

Previous comparable experience.
Equivalent experience as a pharmacy clerk.
EPRN familiarity.

Responsibilities

Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
Follow and reinforce food safety, sanitation, and safety requirements; identify unsafe conditions and notify store management.
Perform ordering functions with primary and secondary wholesalers.
Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
Maintain clean and organized workstations and customer waiting areas.
Count, measure, and prepare specified products according to company best practices.
Complete billing procedures to provide appropriate value to customers and the company.
Answer and triage phone calls and respond to inquiries as appropriate.
Follow guidelines for vendor coupons, cash shortages, and company shrink controls.
Operate the cash register and follow cashier-handling policies for electronic fund transactions, cash, and checks.
Provide a high-quality customer experience while accurately completing reception, data entry, adjudication, and product dispensing steps.
Assist the pharmacist with responsibilities that do not require professional pharmacist judgment.
Follow HIPAA regulations and company privacy policies.
Support company health and wellness initiatives.
Put away legend orders, including Central Fill deliveries.
Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict in a reasonable, cooperative manner.
Act honestly and with integrity when handling customer and business information.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform essential job functions with or without reasonable accommodation.