Pharmacy Technician

CVS Health • Fair Oaks, TX

6d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They are often the first point of contact for patients and customers and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures, pharmacy workflow practices, and applicable laws and professional standards, and contribute to a safe, inclusive, and engaging team environment.

After starting in the role, Technicians must complete the company training program and meet the registration, licensing, and certification requirements set by their state Board of Pharmacy. Until those requirements are met, the Pharmacy Manager may restrict their duties. Depending on state law and training or certification, Technicians may also provide services such as immunizations and point-of-care testing, or staff offsite clinics. Technician immunizers may prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

This is a part-time position with an anticipated schedule of 25 hours per week. The typical pay range is $16.00–$24.00 per hour. The position requires regular and predictable attendance, including nights and weekends, and may require flexibility to work at other stores in the market. Physical requirements include extended periods of standing or mobility, reaching, repetitive finger movements, bending, close visual work, and lifting or exerting force as described in the posting.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete the required company training and applicable state registration, licensing, and certification requirements.
• Have regular and predictable attendance, including nights and weekends, and the ability to complete required training within the designated timeframe.
• Concentrate on tasks, shift quickly between tasks, and verify prescription information and label accuracy.
• Provide friendly customer service, understand patient reactions, and respond appropriately; work effectively with a team.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Use mathematical reasoning for prescription-related calculations, such as tablet quantities, days’ supply, and bottle counts.
• Identify challenging interactions and select an appropriate course of action.
• Meet the physical demands of the role, including extended standing or mobility, reaching, repetitive finger movements, bending, close visual acuity, and occasional lifting or exerting up to 20 pounds and frequent lifting or exerting up to 10 pounds.
• Accurately convey and receive detailed spoken instructions.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support pharmacists and patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where permitted; and resolve or escalate patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for controlled substances and patient privacy and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics when permitted and appropriately trained and certified.
• When supporting immunizations, complete required licensure and training; prepare and administer vaccines where authorized; educate patients and refer questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect, track, and document patient information; and monitor and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, use mathematical reasoning to support prescription filling, and address challenging patient or colleague interactions appropriately.
• Perform physical tasks including standing or remaining mobile for extended periods, lifting, scanning and bagging items, reaching, repetitive finger work, adjusting machines precisely, bending, and visually inspecting small items.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED