Pharmacy Technician

CVS Health•Annapolis, MD

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while providing compassionate service in a retail pharmacy environment. They support the pharmacy team by managing assigned workstations and tasks to fill prescriptions promptly, safely, and accurately, while meeting regulatory requirements, following professional and ethical standards, and maintaining patient confidentiality. The role requires compliance with applicable federal, state, and local laws and regulations. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy the registration, licensing, and certification requirements applicable under their state’s Board of Pharmacy guidelines. A manager may restrict duties until those requirements are completed. Afterward, technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. The position is full-time, with anticipated weekly hours of 40.

Requirements

Must be at least 16 years of age.
Meet licensure requirements, which vary by state.
Ability to concentrate on a task over time without being distracted.
Customer service orientation, including helping people in a friendly manner and responding appropriately to customers’ reactions.
Verbal and written communication skills to interact with customers and colleagues, including active listening.
Mathematical reasoning skills, such as calculating a prescription’s days’ supply.
Problem-resolution skills, including recognizing when something is wrong or likely to go wrong and choosing an appropriate course of action.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent (preferred but not required).

Responsibilities

Manage assigned pharmacy workstations and tasks to support the team in filling patient prescriptions promptly, safely, and accurately.
Help ensure patients’ medication needs and regulatory compliance standards are met.
Provide caring service to patients and customers that meets or exceeds their expectations.
Demonstrate ethical conduct and maintain patient confidentiality.
Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.