Pharmacy Technician

The Kroger Co.•Chesapeake, VA

10d•$15 - $17

About The Position

The Pharmacy Technician provides exceptional customer service and supports patients’ health and wellness through services permitted by state and federal law. The role helps create a safe, clean, and inclusive environment and provides products, services, and care with fair and accurate pricing. The technician demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety while assisting the pharmacist and carrying out pharmacy operations.

Requirements

High school diploma or GED.
Must be 18 years old.
Ability to handle highly confidential information.
Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

Any previous comparable experience.
Equivalent experience as a pharmacy clerk.
EPRN familiarity.

Responsibilities

Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
Follow and reinforce food safety, sanitation, and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
Understand and perform ordering functions with primary and secondary wholesalers.
Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
Maintain departmental standards by keeping workstations and customer waiting areas clean and organized.
Count, measure, and prepare specified products using company best practices.
Complete billing procedures to ensure best value for the customer and the company.
Answer and triage phone calls and respond to inquiries as appropriate.
Follow guidelines for accepting and tendering vendor coupons, cash-shortage limits, and company shrink guidelines.
Operate the cash register and follow cashier handling policies for electronic fund transactions, cash, and check transactions.
Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
Assist the pharmacist with responsibilities that do not require the pharmacist’s professional judgment.
Follow HIPAA regulations and company policies regarding confidential information.
Support company health and wellness initiatives.
Put away legend orders, including Central Fill deliveries.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Act honestly and with integrity when handling customer and business information.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.