Pharmacy Technician

CVS Health•Oroville, CA

About The Position

CVS Health Pharmacy Technicians help patients and customers with prescription needs while supporting safe, accurate, and timely pharmacy operations. The role requires compassionate customer service, ethical conduct, protection of patient confidentiality, and compliance with applicable federal, state, and local laws and regulations. Technicians manage assigned pharmacy workstations and tasks to support the team and meet customer expectations in a fast-paced retail pharmacy environment. New technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted by the manager until those requirements are met. Technicians can then continue developing clinical, technical, and insurance knowledge through available tools and training. Licensure requirements vary by state. In select markets, collective bargaining agreement rules may apply. Depending on role and location, COVID-19 vaccination may be required, subject to applicable law and reasonable accommodations.

Requirements

  • Must be at least 16 years of age.
  • Meet state-specific pharmacy technician licensure requirements.
  • Ability to concentrate on tasks without distraction.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
  • Verbal and written communication skills, including active listening and understanding others.
  • Mathematical reasoning, such as calculating a prescription's days' supply.
  • Problem-resolution skills, including recognizing issues and choosing an appropriate course of action.
  • Ability to meet the physical demands of the role, including standing and moving for sustained periods, finger dexterity, reaching, bending, stooping, spoken communication and hearing, close visual acuity, and occasional lifting of up to 30 lbs.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to help the team fill prescriptions promptly, safely, and accurately.
  • Provide caring service to patients and customers and help meet or exceed customer expectations.
  • Meet medication-related needs and applicable regulatory compliance standards.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and satisfy applicable registration, licensing, and certification requirements.
  • Continue building clinical, technical, and insurance knowledge through available tools and training.

Benefits

  • Dental benefits, depending on hours worked and eligibility.
  • Vision benefits, depending on hours worked and eligibility.
  • Wellness resources, depending on hours worked and eligibility.
  • Employee discounts, depending on hours worked and eligibility.
  • Access to certain voluntary benefits, depending on hours worked and eligibility.
  • Other programs supporting colleagues' physical, emotional, and financial well-being, depending on hours worked and eligibility.
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