Pharmacy Technician

CVS Health•Philadelphia, PA

16d•$17 - $25

About The Position

CVS Health Pharmacy Technicians work in a retail pharmacy and help patients access safe, accurate, and timely prescription services. They manage assigned pharmacy workstations and tasks to support prompt prescription fulfillment while providing compassionate customer service and maintaining patient confidentiality. The role requires compliance with applicable federal, state, and local laws and pharmacy regulations, along with ethical conduct and attention to medication needs and regulatory standards. New Pharmacy Technicians must complete CVS Pharmacy’s training program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted by a manager until these requirements are met. Technicians can continue developing clinical, technical, and insurance knowledge through available training and tools.

Requirements

Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
If state rules do not set a minimum age, be at least 16 years old.
If state rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Ability to concentrate on tasks without distraction.
Customer service orientation, including friendly assistance and appropriate responses to customers.
Verbal and written communication skills, including active listening.
Mathematical reasoning, such as calculating a prescription’s days’ supply.
Ability to recognize problems and choose an appropriate course of action in complex situations.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent is preferred but not required.

Responsibilities

Manage assigned pharmacy workstations and tasks to help the team fill prescriptions promptly, safely, and accurately.
Provide caring service that meets or exceeds customer expectations.
Help ensure patients’ medication needs and applicable regulatory compliance standards are met.
Maintain ethical conduct and patient confidentiality.
Comply with applicable pharmacy laws, regulations, and state Board of Pharmacy requirements.
Complete the CVS Pharmacy Technician Training Program and applicable registration, licensing, and certification requirements.
Use available tools and training to develop pharmacy-related clinical, technical, and insurance knowledge.