Pharmacy Technician

CVS Health•Glen Burnie, MD
•$17 - $25

About The Position

CVS Health Pharmacy Technicians support the pharmacy team by helping fill patient prescriptions promptly, safely, and accurately while providing compassionate customer service. They help ensure medication needs and regulatory compliance standards are met, follow applicable federal, state, and local laws, maintain ethical conduct, and protect patient confidentiality. The role involves managing assigned pharmacy workstations and tasks in a fast-paced retail pharmacy environment. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted by a manager until these requirements are met. Technicians can then continue developing clinical, technical, and insurance knowledge through available tools and training. Licensure requirements vary by state. In select markets, collective bargaining agreement rules may apply.

Requirements

  • Must be at least 16 years of age.
  • Meet the registration, licensing, and certification requirements applicable in the state of employment.
  • Ability to concentrate on tasks without being distracted.
  • Customer service orientation, including a friendly approach and the ability to notice and respond appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription's days' supply.
  • Problem-resolution skills, including recognizing problems and selecting an appropriate course of action.
  • Ability to meet the physical demands of the role, including prolonged standing, walking between work areas, fine finger work, reaching, bending, stooping, and spoken communication.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
  • Ability to occasionally lift up to 30 pounds and exert up to 30 pounds of force occasionally, up to 10 pounds frequently, and negligible force constantly.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
  • Provide caring service to patients and customers and respond appropriately to their needs.
  • Help ensure medication needs and regulatory compliance standards are met.
  • Follow applicable federal, state, and local laws and regulations and maintain ethical conduct.
  • Maintain patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues' physical, emotional, and financial well-being
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