Pharmacy Technician

CVS Health • Rock Hill, SC

20d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, assist patients and customers, and work with the pharmacy team to deliver caring service. Technicians follow standard operating procedures, best practices, applicable laws and professional standards, and contribute to a safe, inclusive, and engaging workplace. After starting, they must complete the company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted by the Pharmacy Manager until those requirements are met.

Where permitted by law and supported by required training and certification, Technicians may provide additional health care services such as immunizations, point-of-care testing, and staffing offsite clinics. Technicians who support immunizations must complete the applicable licensure and training requirements and may prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies.

This is a part-time role with anticipated weekly hours of 29. The typical pay range is $16.50–$25.00 per hour. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

• Comply with state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required company training within the designated timeframe.
• Maintain attention and focus, including concentrating on tasks, switching between tasks as needed, and confirming prescription information and label accuracy.
• Demonstrate customer service and team orientation by seeking ways to help, interacting in a friendly manner, noticing patient reactions, and responding appropriately.
• Use verbal and written communication effectively, including active listening with patients and colleagues.
• Use mathematical reasoning for tasks such as calculating tablet quantities, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet physical demands including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching overhead and in multiple directions; repetitive finger movements; precise machine adjustment; stooping and bending; and close visual work.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Communicate spoken ideas and detailed instructions accurately and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support Pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to develop clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for controlled substances and patient privacy and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where permitted and appropriately trained and certified.
• When supporting immunizations, complete applicable licensure and training requirements; prepare and administer vaccines; educate patients and refer questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report them; collect and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to hours worked and eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on eligibility.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED