Pharmacy Technician

CVS Health•Novi, MI

About The Position

CVS Health Pharmacy Technicians help patients and customers by supporting the safe, prompt, and accurate fulfillment of prescriptions while providing compassionate service. They work in a fast-paced retail pharmacy environment, meet medication and regulatory compliance standards, maintain patient confidentiality, and uphold professional and ethical standards. New technicians must complete CVS Pharmacy Technician Training and satisfy the applicable state registration, licensing, and certification requirements. Duties may be restricted until those requirements are met; technicians can then continue developing clinical, technical, and insurance expertise through available tools and training.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws, including requirements for age, education, and licensure or certification.
  • If state rules do not set a minimum age, be at least 16 years old.
  • If state rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills, including active listening.
  • Mathematical reasoning skills, such as calculating a prescription's days' supply.
  • Problem-resolution skills, including recognizing problems and selecting an appropriate course of action.
  • Meet the physical demands of the role, including prolonged standing, walking between work areas, finger dexterity, reaching, bending, stooping, speaking and hearing, and close visual acuity.
  • Ability to occasionally lift or exert up to 30 pounds and frequently exert up to 10 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription fulfillment.
  • Provide caring customer service to patients and customers.
  • Help ensure medication needs and regulatory compliance standards are met.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues' physical, emotional, and financial well-being
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