Pharmacy Technician

CVS Health•Woburn, MA
•$17 - $27

About The Position

The Pharmacy Technician works in a retail pharmacy to support safe, timely, and accurate prescription filling and provide caring service to patients and customers. The role helps ensure medication needs are met and pharmacy work complies with federal, state, and local laws and regulations. Technicians are expected to maintain ethical conduct and patient confidentiality while managing assigned pharmacy workstations and tasks in a fast-paced environment. New Pharmacy Technicians must complete CVS Pharmacy’s training program and meet the registration, licensing, and certification requirements of their state Board of Pharmacy. Duties may initially be restricted by a manager until those requirements are satisfied. Technicians can then continue developing clinical, technical, and insurance knowledge through available tools and training. Collective bargaining agreement rules may apply in select markets. Depending on role and location, COVID-19 vaccination may be required where legally permitted, subject to applicable accommodations.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
  • If the state Board of Pharmacy does not set a minimum age, be at least 18 years old.
  • If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Ability to concentrate on tasks over time without distraction.
  • Customer-service orientation, including helping people in a friendly manner, recognizing customer reactions, and responding appropriately.
  • Verbal and written communication skills to interact with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing potential problems and choosing an appropriate course of action.
  • Ability to meet the role’s physical demands, including standing and moving for sustained periods, fine finger work, reaching, bending, stooping, communicating verbally, close visual work, and occasional lifting of up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers that exceeds their expectations.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.
  • Develop clinical, technical, and insurance knowledge through available tools and training.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other benefits and programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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