Pharmacy Technician

CVS Health • Hesperia, CA

13h • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, and timely prescription services and excellent patient care. They help pharmacy operations run smoothly, follow Standard Operating Procedures and workflow processes, and serve as an initial point of contact for patients and customers. Technicians provide considerate service, communicate effectively, contribute to a safe and inclusive team culture, and complete required company training and applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until required qualifications are met.

The position may include supporting immunizations and other patient health services where permitted by law and supported by required training and certification. Pharmacy Technicians must comply with applicable laws, regulations, professional standards, ethical principles, and company policies, including requirements for patient safety, controlled substances, and privacy. This part-time role has an anticipated schedule of 20 hours per week and offers an hourly pay range of $18.90 to $28.90. Benefit eligibility depends on hours worked and other eligibility requirements.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
• If the state board of pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Have regular and predictable attendance, including nights and weekends.
• Be able to concentrate, switch between tasks, and confirm prescription information and labels accurately.
• Demonstrate customer-service and team-orientation skills, including friendly assistance and appropriate responses to patient reactions.
• Use verbal and written communication and active listening effectively with patients and colleagues.
• Use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
• Identify challenging interactions and select an appropriate course of action.
• Meet the physical demands of the position, including extended upright mobility; lifting, reaching, repetitive finger work, stooping, and close visual acuity. Occasionally lift or exert up to 20 pounds and frequently lift or exert up to 10 pounds.
• Communicate and receive detailed information accurately through spoken communication.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at pharmacy workstations to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including traveling to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including those concerning patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations, point-of-care testing, or staffing offsite clinics, when allowed by law and supported by required training and certification.
• Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions and report adverse reaction events as required by public health rules.
• Review and collect patient information and track and document information for each applicable patient.
• Monitor and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, use mathematics to support prescription dispensing, and address patient or colleague problems appropriately.
• Perform physical tasks including standing and moving for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work.
• Perform any additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED