Pharmacy Technician

CVS Health•Oakland, CA

About The Position

CVS Health Pharmacy Technicians help patients and customers by supporting the safe, prompt, and accurate filling of prescriptions while providing compassionate service. The role involves managing assigned pharmacy workstations and tasks, meeting medication needs and regulatory compliance standards, maintaining patient confidentiality, and following applicable federal, state, and local laws and regulations. Technicians work in a fast-paced retail pharmacy environment and uphold professional and ethical standards. New technicians must complete the CVS Pharmacy Technician Training Program and satisfy state-specific registration, licensing, and certification requirements. Duties may initially be restricted until those requirements are met; afterward, technicians can develop clinical, technical, and insurance knowledge through available tools and training. This full-time position is scheduled for 35 hours per week. The typical pay range is $19.34–$29.34 per hour, with the actual offer depending on factors such as experience, education, and geography. The position is eligible for benefits, subject to eligibility, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.

Requirements

  • Must be at least 16 years of age.
  • Licensure requirements vary by state; applicable state registration, licensing, and certification requirements must be satisfied.
  • Ability to concentrate on tasks over time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills to interact with customers and colleagues.
  • Active listening skills, including giving others full attention, understanding points made, asking questions as appropriate, and avoiding inappropriate interruptions.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing when something is wrong or may go wrong and choosing an appropriate course of action in complex situations.
  • Ability to remain upright and move about on foot for sustained periods to accomplish tasks.
  • Ability to perform fine-motor tasks, extend hands and arms, bend, and stoop.
  • Ability to convey spoken ideas and detailed instructions accurately and perceive sounds at normal speaking levels, with or without correction.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and visually inspecting small parts.
  • Occasional lifting or exertion of up to 30 lbs, frequent exertion of up to 10 lbs, and/or negligible force constantly to move objects.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the team in promptly, safely, and accurately filling patient prescriptions.
  • Provide caring service to patients and customers that meets or exceeds their expectations.
  • Help ensure medication needs and regulatory compliance standards are met.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Develop clinical, technical, and insurance knowledge and expertise through available tools and training.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources to support colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility
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