PHARMACY/TECHNICIAN

The Kroger Co.•Chandler, AZ

About The Position

Provide exceptional customer service to help people live healthier lives by treating customers and employees fairly and ethically, maintaining a safe, clean, and inclusive environment, serving as a responsible community member, and providing appropriate products, services, care, and accurate pricing. Provide direct patient intervention through health and wellness services and experiences as permitted by state and federal laws. Demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The Pharmacy Technician supports pharmacy operations and the pharmacist by accurately completing reception, data entry, adjudication, and product dispensing; handling inventory and ordering; following applicable regulations and company policies; and maintaining clean, organized work areas. The role also supports customers, including minors and people with special needs or older adults, and contributes to company health and wellness initiatives.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to handle highly confidential information.
Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

Previous comparable experience.
Equivalent experience as a pharmacy clerk.
Familiarity with EPRN.

Responsibilities

Comply with local, state, and federal regulations, and report illegal activity, including robbery, theft, or fraud.
Follow and reinforce food safety, sanitation, and safety requirements; identify unsafe conditions and notify store management.
Understand and perform ordering functions with primary and secondary wholesalers.
Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
Maintain departmental standards, including clean and organized workstations and customer waiting areas.
Count, measure, and prepare specified products using company best practices.
Complete billing procedures to ensure value for the customer and the company.
Answer the phone, triage calls, and respond to inquiries as appropriate.
Follow guidelines for vendor coupons, cash shortages, and company shrink.
Operate the cash register and follow cashier-handling policies for electronic fund transactions, cash, and check transactions.
Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
Assist the pharmacist with responsibilities that do not require the pharmacist’s professional judgment.
Follow HIPAA regulations and company policies regarding confidential information.
Support company health and wellness initiatives.
Put away legend orders, including Central Fill deliveries.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Act honestly and with integrity when handling customer and business information.
Follow directions and seek assistance as needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.

Benefits

Medical, dental, vision, and prescription coverage through company or collective bargaining agreement plans.
Flexible scheduling in full- and part-time roles.
Paid time off, including holiday and sick pay, based on eligibility and length of service.
Free counseling through the Employee Assistance Program.
Free, confidential financial tools and coaching through Goldman Sachs Ayco.
Associate discounts on purchases, including food, travel, and technology.
Up to $21,000 in tuition reimbursement over the course of a career through the Continuing Education program.
Training programs and career pathways.

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