Pharmacy Technician

CVS Health•Brecksville, OH

About The Position

CVS Health Pharmacy Technicians help deliver compassionate care to patients and customers while supporting safe, prompt, and accurate prescription fulfillment. The role works in a retail pharmacy environment that maintains high professional and ethical standards and complies with applicable federal, state, and local laws and regulations. Technicians help ensure medication needs and regulatory requirements are met, maintain patient confidentiality, and provide service that meets or exceeds customer expectations. New technicians must complete the CVS Pharmacy Technician Training Program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. A manager may restrict duties until those requirements are satisfied. With further training and experience, technicians can develop their clinical, technical, and insurance knowledge. Duties and applicable collective bargaining agreement rules may vary by location. Depending on the role and location, COVID-19 vaccination may be required where permitted by law, subject to applicable accommodations.

Requirements

  • Must be at least 16 years of age.
  • Licensure requirements vary by state; meet applicable State Board of Pharmacy registration, licensing, and certification requirements.
  • Ability to concentrate on tasks over time without being distracted.
  • Customer service orientation, including a friendly approach and the ability to notice and respond appropriately to customers’ reactions.
  • Verbal and written communication skills to interact with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.
  • Ability to meet the stated physical demands, including prolonged standing and walking, hand and finger use, reaching, bending, stooping, spoken communication, hearing, close visual acuity, and occasional lifting or exertion of up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the prompt, safe, and accurate filling of patient prescriptions.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring, friendly service to patients and customers and respond appropriately to their needs.
  • Maintain patient confidentiality and demonstrate ethical conduct.
  • Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.
  • Use available tools and training to build clinical, technical, and insurance knowledge.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting physical, emotional, and financial well-being, based on eligibility
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