Pharmacy Technician

CVS Health•Baton Rouge, LA
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing compassionate, personalized service. Technicians follow company Standard Operating Procedures, pharmacy workflow procedures, applicable laws and professional standards, and contribute to a safe, inclusive team culture. After starting, they must complete the company training program and meet applicable state registration, licensing, and certification requirements; until then, the Pharmacy Manager may restrict their duties. Technicians may provide additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics when allowed by law and supported by required training and certification. Where permitted, a Technician Immunizer may prepare and administer vaccines after completing required training and licensure, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies. This is a part-time position with an anticipated 24 hours per week. The typical pay range is $16.00–$24.00 per hour. Eligible benefits and programs vary based on hours worked and eligibility and may include dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs. The application window is anticipated to close on 01/04/2027.

Requirements

  • Comply with state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
  • If state rules do not specify a minimum age, be at least 16 years old.
  • If state rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet applicable state-level licensure and national certification requirements.
  • Ability to concentrate on tasks and shift quickly between tasks to meet patient and business needs.
  • Ability to confirm prescription information and label accuracy.
  • Friendly, helpful customer service and team orientation; ability to recognize and respond appropriately to patients’ reactions.
  • Verbal and written communication skills, including active listening and accurate communication of detailed spoken instructions.
  • Ability to use math to determine prescription quantities, days’ supply, and bottle quantities.
  • Ability to identify challenging interactions and select an appropriate course of action.
  • Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; adjust machines precisely; stoop and bend to move items; and perform close visual work.
  • Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
  • Ability to accurately receive detailed information through oral communication.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company SOPs at each workstation to help Pharmacists manage and improve patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off for safe and accurate prescription fulfillment.
  • Provide compassionate and personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
  • Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel voluntarily to other market stores for shifts when needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services such as immunizations and point-of-care testing, or staff offsite clinics, when legally permitted and appropriately trained and certified.
  • When permitted and qualified as a Technician Immunizer, prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor, respond to, and report adverse reactions; collect and document patient information; and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being; availability depends on hours worked and eligibility
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