Pharmacy Technician

CVS Health • Smithtown, NY

4d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately; assist patients and customers; and contribute to a caring, inclusive, and safe experience. Technicians follow company Standard Operating Procedures, pharmacy workflow procedures, applicable laws and professional standards, and CVS policies relating to patient safety, controlled substances, recordkeeping, privacy, and security. They complete a company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are complete.

The position may also include supporting immunizations, point-of-care testing, and offsite clinics when permitted by law and supported by required training and certification. Technician immunizer duties, where permitted, include meeting additional licensure and training requirements, preparing and administering vaccines, educating patients and referring clinical questions to the Pharmacist-on-duty, monitoring and reporting adverse reactions, documenting patient information, and managing vaccine supplies.

This is a part-time role with anticipated weekly hours of 20. The typical pay range is $19.00–$29.00 per hour. The actual offer depends on factors including experience, education, geography, and other relevant factors. Eligible colleagues may receive benefits and programs depending on hours worked and eligibility, including dental and vision benefits, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements; requirements vary by state.
• Demonstrate attention and focus, including concentrating on tasks, shifting between tasks, and confirming prescription information and label accuracy.
• Demonstrate customer service and team orientation, including helping people in a friendly manner, recognizing patient reactions, and responding appropriately.
• Use verbal and written communication effectively, including active listening with patients and colleagues.
• Use mathematical reasoning for tasks such as calculating tablet quantities, days’ supply, and the number of bottles needed to fill prescriptions.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger movements; use precision when adjusting machines; and perform close visual work.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
• Accurately express and exchange detailed information verbally and receive detailed information through oral communication.
• Have regular and predictable attendance, including nights and weekends.
• Be able to complete required training within the designated timeframe.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company SOPs at each workstation to help pharmacists manage and improve patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Serve patients at pick-up, drive-thru, and over the phone with empathy and personalized care; offer immunizations and other services where applicable; and resolve or escalate patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where permitted by law and supported by required training and certification.
• Where permitted, complete requirements for Technician Immunizer status; prepare and administer vaccines; educate patients about vaccines and refer questions to the Pharmacist-on-duty; monitor and report adverse reactions; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED