Pharmacy Technician

CVS Health•Noblesville, IN

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs and support safe, prompt, and accurate prescription fulfillment. They work in a retail pharmacy environment, provide caring customer service, follow professional and ethical standards, comply with applicable laws and regulations, and maintain patient confidentiality. The role supports assigned pharmacy workstations and tasks and contributes to the team’s ability to meet customer expectations. New Pharmacy Technicians must complete CVS Pharmacy Technician Training and satisfy state-specific registration, licensing, and certification requirements. Duties may be restricted until those requirements are met. Technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. Depending on role and location, COVID-19 vaccination may be required where legally permitted, subject to applicable accommodations.

Requirements

Must be at least 16 years of age.
Meet applicable licensure requirements, which vary by state.
Ability to concentrate on tasks without distraction.
Customer-service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
Verbal and written communication skills for interacting with customers and colleagues.
Active listening skills, including giving full attention, understanding others’ points, asking appropriate questions, and avoiding inappropriate interruptions.
Mathematical reasoning, such as calculating a prescription’s days’ supply.
Problem-resolution skills, including identifying actual or potential problems and selecting an appropriate course of action.
Ability to meet the physical demands described in the posting, including prolonged standing, moving between work areas, dexterous hand and finger use, reaching, bending and stooping, oral communication and hearing, close visual acuity, and occasional lifting or exertion of up to 30 pounds.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent (preferred but not required).

Responsibilities

Support the team in promptly, safely, and accurately filling patient prescriptions.
Manage assigned pharmacy workstations and tasks.
Help meet patients’ medication needs and applicable regulatory compliance standards.
Provide caring service to patients and customers that meets or exceeds expectations.
Demonstrate ethical conduct and maintain patient confidentiality.
Complete CVS Pharmacy Technician Training and applicable state registration, licensing, and certification requirements.
Use available tools and training to develop clinical, technical, and insurance knowledge.