Pharmacy Technician

CVS Health • Windham, NH

2d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, and timely prescription services and excellent patient experiences. They assist with pharmacy operations across workstations such as production, pick-up, drive-thru, and drop-off, follow company procedures, and communicate effectively with patients and colleagues. Technicians are expected to demonstrate empathy, contribute to a safe and inclusive environment, and pursue opportunities to expand their clinical and technical knowledge.

After starting the role, Technicians must complete the company training program and meet state-specific registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are satisfied. Where permitted and with required training and certification, Technicians may provide additional patient services, including immunizations and point-of-care testing, and may staff offsite clinics. Some Technicians may obtain immunizer status and support vaccine preparation and administration.

The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market when business needs require. Work involves sustained standing and mobility, handling and lifting items, repetitive finger movements, reaching, stooping, precise adjustment of equipment, and close visual work. The position is full-time, with an anticipated 40 hours per week. The listed pay range is $17.00–$27.00 per hour; actual compensation depends on factors including experience, education, and geography.

Requirements

• Comply with state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe and satisfy applicable state registration, licensing, and certification requirements.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate attention and focus, including the ability to concentrate and quickly switch tasks while confirming prescription information and label accuracy.
• Demonstrate customer service and teamwork, including friendly assistance and appropriate responses to patients’ reactions.
• Use and understand verbal and written communication and active listening when interacting with patients and colleagues.
• Use math to determine prescription quantities, days’ supply, and the number of bottles needed.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet physical demands including extended standing and mobility; lifting, scanning, and bagging; reaching and stooping; repetitive finger movements; close visual acuity; and occasional lifting or exertion of up to 20 pounds, frequent lifting or exertion of up to 10 pounds, and consistent exertion of negligible force.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists and patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to ensure safe and accurate prescription fulfillment.
• Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Perform basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, including traveling to other stores in the market when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for controlled-substance dispensing and recordkeeping and patient privacy and security.
• Deliver additional patient health services, such as immunizations and point-of-care testing, and staff offsite clinics when permitted and supported by required training and certification.
• For immunizer-status Technicians, complete required licensing and training; help prepare and administer vaccines; educate patients and refer vaccine questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report them as required; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, communicate effectively, assist patients and colleagues, apply mathematical reasoning to prescription quantities, and choose appropriate actions to resolve problems.
• Perform physical tasks including standing and moving for extended periods, lifting, scanning and bagging items, reaching, repetitive finger work, adjusting machines precisely, stooping, and visually inspecting small items.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues’ physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED