Pharmacy Technician

CVS Health•Pittsburgh, PA

10d•$17 - $25•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow Standard Operating Procedures, best practices, and effective communication standards, and contribute to a safe and inclusive team culture. After entering the role, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Until those requirements are completed, the Pharmacy Manager may restrict duties. Depending on state law and required training and certification, technicians may also provide services such as immunizations and point-of-care testing, or staff offsite clinics. Where permitted, technicians may obtain Technician Immunizer status to help prepare and administer vaccines. The role requires regular and predictable attendance, including nights and weekends, and the ability to complete required training within the designated timeframe. The stated schedule is 40 hours per week, and the position is full-time. The pay range is $16.50–$25.00 per hour; actual pay depends on factors including experience, education, and geography. The opening’s anticipated application-window close date is January 2, 2027.

Requirements

Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
If the state board of pharmacy does not set a minimum age, be at least 16 years old.
If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet applicable state-level licensure and national certification requirements, which vary by state.
Be able to concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
Confirm prescription information and label accuracy to support patient safety.
Help people in a friendly manner, understand patient reactions, and respond appropriately.
Use and understand verbal and written communication with patients and colleagues, including active listening.
Use mathematics to solve dispensing-related problems, such as calculating tablet quantities, days’ supply, or bottle quantities.
Identify challenging patient or colleague interactions and choose an appropriate course of action.
Remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead; stretch; perform repetitive finger movements; extend hands and arms in multiple directions; adjust machines precisely; and stoop or bend to move items between low and high positions.
Have close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
Express ideas verbally and convey detailed or important spoken instructions accurately; receive detailed information through oral communication.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and across the market in other locations to meet business needs.

Responsibilities

Follow company Standard Operating Procedures at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs, including traveling to other stores in the market to work shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowable by law and supported by required training and certification.
Complete additional licensure and training requirements to obtain Technician Immunizer status where applicable.
Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
Monitor for and respond to adverse reactions, and report adverse reaction events as required by public health requirements.
Review and collect patient information and track and document information for each applicable patient.
Monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform additional tasks as directed by a Supervisor or Manager.