Pharmacy Technician

CVS Health•Scotch Plains, NJ

3d•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail pharmacy locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow company Standard Operating Procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive team culture. Once hired, they must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met. Technicians contribute to safe pharmacy operations, patient service, prescription fulfillment, inventory activities, and compliance with applicable laws, regulations, professional standards, ethical principles, and CVS policies. Where allowed by law and supported by required training and certification, they may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. Pharmacy Technicians who obtain Technician Immunizer status may assist with preparing and administering vaccines and related patient, documentation, safety, and supply responsibilities. This is a full-time position with 40 anticipated weekly hours. The typical pay range is $17.92–$27.92 per hour. The position is eligible for a benefits package that may include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Requirements

Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet applicable state-level licensure and national certification requirements, which vary by state.
Demonstrate regular and predictable attendance, including nights and weekends.
Complete required training within the designated timeframe.
Concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
Confirm prescription information and label accuracy to support patient safety.
Provide friendly assistance, understand patients’ reactions, and respond appropriately.
Use and understand verbal and written communication to interact with patients and colleagues, including active listening.
Use mathematical reasoning for prescription-related calculations, such as tablet quantities, days’ supply, and bottle quantities.
Identify challenging patient or colleague interactions and select an appropriate course of action.
Meet the physical demands of the role, including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, stooping, and repetitive finger movements; operating or adjusting equipment precisely; and performing visually demanding tasks.
Occasionally lift or exert up to 20 pounds and frequently lift or exert up to 10 pounds.
Communicate detailed or important spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

One to three years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company Standard Operating Procedures at each workstation to support Pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide positive patient experiences through empathetic, personalized service at pick-up, drive-thru, and over the phone.
Offer immunizations and other services at the register and over the phone, and resolve patient problems or escalate them when appropriate.
Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures.
Help ensure patient safety, controlled-substance dispensing and recordkeeping compliance, and protection of patient privacy and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
When qualified as a Technician Immunizer, complete required licensure and training, educate patients about vaccines, refer vaccine questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, review and document patient information, and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform additional tasks as directed by a Supervisor or Manager.