Pharmacy Technician

CVS Health•Charlotte, NC

About The Position

CVS Health Pharmacy Technicians support the safe, accurate, and timely filling of patient prescriptions while providing compassionate service to patients and customers. They help meet medication needs and regulatory compliance standards, maintain patient confidentiality, and follow applicable federal, state, and local laws and regulations. The role involves managing assigned pharmacy workstations and tasks in a fast-paced retail pharmacy environment while upholding professional and ethical standards. New Pharmacy Technicians must complete CVS Pharmacy Technician Training and satisfy the registration, licensing, and certification requirements established by their State Board of Pharmacy. Duties may initially be restricted by a manager until these requirements are met. Technicians can then build their clinical, technical, and insurance knowledge through available tools and training. The position may be subject to collective bargaining agreement rules in select markets. Depending on the role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodation provisions.

Requirements

  • Must be at least 16 years of age.
  • Licensure requirements vary by state; applicable registration, licensing, and certification requirements must be satisfied according to State Board of Pharmacy guidelines.
  • Ability to concentrate on a task over time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills to interact with customers and colleagues, including active listening.
  • Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing actual or potential problems and selecting an appropriate course of action.
  • Ability to remain upright and move about on foot for sustained periods and to move between work areas.
  • Ability to work primarily with fingers, extend hands and arms, bend at the waist, and stoop using the lower extremities and back muscles.
  • Ability to communicate spoken information and perceive sounds at normal speaking levels, with or without correction.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
  • Ability to lift occasionally up to 30 pounds and exert up to 30 pounds of force occasionally, up to 10 pounds frequently, or negligible force constantly.
  • High school diploma or equivalent is preferred but not required.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to help the team fill prescriptions promptly, safely, and accurately.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers and respond appropriately to their needs.
  • Maintain patient confidentiality and demonstrate ethical conduct.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Build clinical, technical, and insurance knowledge using available tools and training.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility
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