Pharmacy Technician
Patient Care Infusion LLC•Tempe, AZ
•$20 - $25•Onsite
About The Position
Patient Care Infusion (PCI) is a locally owned, closed-door home infusion pharmacy and sister company to Arizona Home Care. We are hiring an experienced Pharmacy Technician for our Tempe pharmacy. PCI does not have a retail counter or walk-in customers. The front end operates like a pharmacy call center where patients, caregivers, and nurses contact us. Pharmacy technicians ensure refills are processed, orders are accurate, and deliveries are timely.
Requirements
- Active Arizona Pharmacy Technician License (or Technician Trainee License)
- At least 1 year of customer service experience, ideally phone-based
- Comfortable handling a steady stream of calls every day
- Strong typing and data entry skills, with close attention to detail
- Flexible and adaptable — you can roll with changing priorities
- Authorized to work in the United States
Nice To Haves
- Pharmacy call center, specialty, or mail-order pharmacy experience
- Home infusion or home health experience
- CareTend or other pharmacy management software
- Experience with insurance, prior authorizations, or refill authorizations
Responsibilities
- Handle a high volume of calls, emails, and faxes from patients, caregivers, nurses, and provider offices in a timely and professional manner
- Make outbound calls to check patients' supply levels and set up upcoming refills
- Receive and process prescription refill requests from patients and authorized representatives
- Enter new and refill prescription information into pharmacy systems accurately
- Initiate or accept verbal, electronic, or written refill authorizations per regulatory guidelines
- Coordinate medication refills and delivery schedules with patients, staff, and delivery personnel
- Collect patient payments and document them accurately
- Maintain complete and accurate patient profiles and records in compliance with Arizona Board of Pharmacy requirements and HIPAA
- Support coordination between pharmacy, nursing staff, and providers to ensure continuity of care
Benefits
- Medical, dental, vision, and life insurance
- Pet insurance
- 401(k)
- 120 hours of PTO
- Paid holidays
- Free CEUs and ongoing training
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
