Pharmacy Technician

CVS Health • Albany, OR

4d • $19 - $29 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They help ensure prescriptions are filled promptly, safely, and accurately, provide caring service to patients, and contribute to a safe and inclusive team environment. Technicians follow company procedures and applicable laws and standards, and must complete company training and satisfy state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met.

Depending on state law and required training, Technicians may also support immunizations and other patient health care services, including point-of-care testing and offsite clinics. The role calls for regular, predictable attendance, including nights and weekends, and flexibility to support business needs, potentially by working shifts at other stores in the market. This is a part-time position with 29 anticipated weekly hours; the posting seeks an evening-shift hire.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements concerning age, education, and licensure or certification.
• If the state Board of Pharmacy does not establish a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements applicable to the location.
• Be able to concentrate on tasks, switch quickly between tasks, and verify prescription information and label accuracy.
• Demonstrate customer service and teamwork skills, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Use verbal and written communication and active listening to interact effectively with patients and colleagues.
• Use mathematics to solve dispensing-related problems, such as calculating tablet quantities and days’ supply.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger and hand movements.
• Have the visual acuity needed for tasks such as transcribing, using a computer terminal, reading, and inspecting small items.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
• Accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at each workstation to support Pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fill prescriptions safely and accurately.
• Provide empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and solve or escalate patient concerns.
• Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback constructively, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when permitted by law and supported by required training and certification.
• Where permissible, complete additional licensure and training for Technician Immunizer status and support vaccine preparation and administration.
• Where supporting immunizations, educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions; report adverse events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED