Pharmacy Technician

CVS Health•Fort Lauderdale, FL
•$17 - $27•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They help ensure prescriptions are filled promptly, safely, and accurately, and serve as an initial point of contact for patients and customers. Technicians follow standard operating procedures and pharmacy workflows, communicate effectively, and contribute to a safe, inclusive team culture. After starting, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met. Where permitted by law and supported by required training and certification, technicians may also provide additional health care services, including immunizations, point-of-care testing, and staffing offsite clinics. In Technician Immunizer roles, they may prepare and administer vaccines, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies. This is a part-time position with 29 anticipated weekly hours. The typical pay range is $17.00–$27.00 per hour; actual pay depends on factors including experience, education, geography, and other relevant factors.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws, including age, education, and licensure or certification requirements.
  • If the state board does not set a minimum age, be at least 16 years old.
  • If the state board does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required training within the designated timeframe.
  • Concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to support patient safety.
  • Help people in a friendly manner, recognize patients’ reactions, and respond appropriately.
  • Use verbal and written communication effectively with patients and colleagues; practice active listening.
  • Use mathematics to solve dispensing-related problems, such as calculating tablet quantities, days’ supply, or bottle quantities.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet the role’s physical demands, including standing and mobility for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movements, precision control, stooping, and close visual work.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
  • Communicate detailed or important spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
  • Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; resolve or escalate patient problems.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where lawful and supported by required training and certification.
  • Where permitted, complete immunizer licensure and training requirements; prepare and administer vaccines; educate patients about vaccines and refer questions to the Pharmacist-on-duty; monitor and report adverse reactions; collect and document patient information; and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility
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