PHARMACY/TECHNICIAN

The Kroger Co.•Erie, CO

13d•$23 - $25

About The Position

Provide exceptional customer service and help people live healthier lives by treating customers and employees fairly and ethically, maintaining a safe, clean, and inclusive environment, and providing appropriate products, services, and care with fair and accurate pricing. Provide direct patient intervention through health and wellness services and experiences as permitted by state and federal law. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The Pharmacy Technician supports pharmacy operations, assists the pharmacist with responsibilities that do not require professional judgment, and helps deliver a high-quality customer experience throughout reception, data entry, adjudication, and product dispensing. The role also involves inventory and ordering tasks, billing, phone triage, cash handling, compliance with privacy and safety requirements, and maintaining clean and organized work areas. The position requires cooperation in a fast-paced environment and the ability to support customers including minors, people with special needs, and older adults.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to handle highly confidential information.
Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

Previous comparable experience.
Experience equivalent to that of a pharmacy clerk.
EPRN familiarity.

Responsibilities

Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
Follow and reinforce food safety, sanitation, and safety requirements; identify unsafe conditions and notify store management.
Perform ordering functions with primary and secondary wholesalers.
Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
Maintain departmental standards, including clean and organized workstations and customer waiting areas.
Count, measure, and prepare specified products using company best practices.
Complete billing procedures to ensure value for the customer and company.
Answer phone calls, triage them, and respond to inquiries as appropriate.
Follow vendor coupon acceptance and tendering guidelines, cash-shortage limits, and company shrink guidelines.
Operate the cash register and handle electronic fund transactions, cash, and checks according to company policies to prevent loss.
Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
Assist the pharmacist with responsibilities except those requiring a pharmacist’s professional judgment.
Follow HIPAA regulations and company privacy policies.
Support company health and wellness initiatives.
Put away legend orders, including Central Fill deliveries.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably, nonconfrontationally, and cooperatively.
Act honestly and with integrity when handling customer and business information.
Follow directions and seek help when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.

Benefits

Healthcare coverage, including medical, dental, vision, and prescription coverage, subject to eligibility and plan terms.
Flexible scheduling in full- and part-time roles.
Paid time off, including holiday and sick pay, subject to eligibility and length of service.
Free counseling through the Employee Assistance Program.
Confidential financial tools and coaching through Goldman Sachs Ayco.
Associate discounts on purchases, including food, travel, and technology.
Up to $21,000 in tuition reimbursement over the course of a career through the Continuing Education program.
Training programs and career pathways.
Paid parental leave, subject to applicable criteria.
Participation in a 401(k) plan, subject to eligibility requirements.
Group term life insurance for eligible associates.
Eligibility for an annual bonus based on company performance.
College scholarships and educational leave of absence, depending on criteria and eligibility.
Internal training and development resources.