Pharmacy Technician

CVS Health • Covington, GA

3d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately; assist patients as a first point of contact; and contribute to a caring, safe, and inclusive customer experience. Technicians follow standard operating procedures and pharmacy workflows, communicate effectively with patients and colleagues, and support pharmacists in managing and improving patient health.

After entering the role, technicians must complete the company training program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met. Depending on applicable law and required training, technicians may also provide health care services such as immunizations and point-of-care testing, or staff offsite clinics. Where permitted, technicians may obtain Technician Immunizer status and help prepare and administer vaccines.

This is a part-time position with 25 anticipated weekly hours. The typical pay range is $16.50–$25.00 per hour; the actual offer depends on factors including experience, education, and geography. The position is eligible, depending on hours and eligibility, for benefits and programs including dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements relating to age, education, and licensure or certification.
• If state pharmacy rules do not specify a minimum age, be at least 16 years old.
• If state pharmacy rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete the required company training within the designated timeframe.
• Concentrate on tasks, shift quickly between tasks, and verify prescription information and label accuracy.
• Provide friendly, helpful customer service; recognize and respond appropriately to patients’ reactions; and work effectively with a team.
• Use verbal and written communication to interact with patients and colleagues, including active listening and conveying detailed instructions accurately.
• Use mathematics to solve dispensing-related problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the physical demands of the job, including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, repetitive finger movements, and stooping; operating or adjusting machines precisely; and performing tasks requiring close visual acuity.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Receive detailed information through oral communication and express or exchange spoken information accurately.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pickup, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pickup, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics when permitted by law and supported by required training and certification.
• Where permitted, complete the additional licensure and training required for Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions and report events as required by public health requirements.
• Review and collect patient information and track and document it for each applicable patient.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs supporting colleagues’ physical, emotional, and financial well-being

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED