Pharmacy Technician

Kroger•Conroe, TX

21d

About The Position

The Pharmacy Technician provides exceptional customer service and supports patient health and wellness services within the limits of state and federal law. The role helps maintain a safe, clean, and inclusive environment and demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The technician supports pharmacy operations, assists the pharmacist with responsibilities that do not require professional judgment, and works to deliver accurate, efficient service to customers.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to handle highly confidential information.
Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

Previous comparable experience.
Equivalent experience as a pharmacy clerk.
EPRN familiarity.

Responsibilities

Comply with local, state, and federal regulations, and report illegal activity, including robbery, theft, or fraud.
Follow and reinforce food safety, sanitation, and safety regulations and procedures; identify unsafe conditions and notify store management.
Perform ordering functions with primary and secondary wholesalers.
Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
Maintain departmental standards, including clean and organized workstations and customer waiting areas.
Count, measure, and prepare specified products using company best practices.
Complete billing procedures to provide the best value to the customer and company.
Answer and triage phone calls and respond to inquiries as appropriate.
Follow company guidelines for accepting and tendering vendor coupons, cash shortages, and shrink.
Operate the cash register according to company guidelines and follow cashier handling policies for electronic fund transactions, cash, and checks.
Provide a positive customer experience while completing reception, data entry, adjudication, and product dispensing accurately and efficiently.
Assist the pharmacist with responsibilities except those requiring a pharmacist’s professional judgment.
Follow HIPAA regulations and company privacy policies.
Support company health and wellness initiatives.
Put away legend orders, including Central Fill deliveries.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably, cooperatively, and without confrontation.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, people with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.