Pharmacy Technician

CVS Health • Lorain, OH

2d • Onsite

About The Position

The Pharmacy Technician supports the pharmacy team in delivering operational and service excellence in a CVS Health retail store. Technicians are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. They follow standard operating procedures and pharmacy workflows, communicate effectively, and contribute to a safe, inclusive team culture.

After starting, Technicians must complete the company training program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict the Technician’s duties. Depending on state law and required training and certification, the role may also support immunizations, point-of-care testing, and offsite clinics. The position is part-time, with 20 anticipated weekly hours.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state requirements do not specify a minimum age, be at least 16 years old.
• If state requirements do not specify a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training and applicable registration, licensing, and certification requirements within designated timeframes.
• Concentrate on tasks, shift between tasks quickly, and confirm prescription information and label accuracy.
• Provide friendly assistance, recognize patients’ reactions, and respond appropriately.
• Use verbal and written communication effectively, including active listening.
• Use math to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the role’s physical demands, including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movements, precision adjustments, stooping, and close visual work.
• Occasionally lift or exert up to 20 pounds; frequently lift or exert up to 10 pounds; and consistently move objects requiring negligible force.
• Communicate detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support Pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service in person and over the phone; offer immunizations and other services where appropriate; resolve patient problems or escalate them.
• Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, and travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where legally permitted and supported by required training and certification.
• Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report events as required by public health requirements.
• Review and collect patient information and track and document information for applicable patients.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED