Pharmacy Technician

CVS Health•Bridgeport, WV
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately; assist patients and customers; and contribute to a caring, inclusive, and safe experience. Technicians follow company standard operating procedures, pharmacy workflows, applicable laws and professional standards, and CVS policies. After starting, they must complete the company training program and meet the registration, licensing, and certification requirements established by their state. Duties may be restricted by the Pharmacy Manager until those requirements are met. The role may include supporting immunizations and other patient health services, such as point-of-care testing and offsite clinics, when permitted by law and supported by required training and certification. Technicians who pursue immunizer status must complete the additional licensure and training requirements. This part-time role is scheduled for an anticipated 29 hours per week. The listed base pay range is $16.00–$24.00 per hour; the actual offer depends on factors including experience, education, and geography.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws, including any age, education, licensure, and certification requirements.
  • If the state board of pharmacy does not set a minimum age, be at least 16 years old.
  • If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete the required company training within the designated timeframe.
  • Demonstrate attention and focus, including concentrating over time, switching between tasks, and confirming prescription information and label accuracy.
  • Provide friendly customer service, recognize and respond appropriately to patient reactions, and work effectively as part of a team.
  • Use verbal and written communication and active listening to interact with patients and colleagues.
  • Use mathematical reasoning to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet the role’s physical demands, including occasionally lifting or exerting up to 20 pounds and frequently lifting or exerting up to 10 pounds.
  • Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures to support Pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
  • Provide caring patient service, including personalized assistance at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
  • Complete permitted inventory tasks as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts when needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health services, such as immunizations, point-of-care testing, and staffing offsite clinics, when permitted by law and supported by required training and certification.
  • If supporting immunizations, complete required licensure and training, prepare and administer vaccines, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, review and collect patient information, document applicable patient information, and manage vaccine supplies.
  • Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Perform physical tasks including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stooping, and repetitive finger work; adjusting machines precisely; and using close visual acuity.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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