Pharmacy Technician

CVS Health•Albany, OR
•$18 - $28•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, and timely prescription services and an exceptional patient experience. They assist with pharmacy operations across workstations such as production, pick-up, drive-thru, and drop-off, following company procedures and communicating effectively with patients and colleagues. Technicians provide caring service, help resolve or escalate patient concerns, and contribute to a safe, inclusive, and engaging team environment. Technicians complete a company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met. Depending on state law and required training, technicians may also support immunizations and other patient health services, including point-of-care testing and offsite clinics. When authorized as a Technician Immunizer, duties may include preparing and administering vaccines, educating patients, monitoring for adverse reactions, documenting patient information, and managing vaccine supplies. The position requires regular and predictable attendance, including nights and weekends, and the ability to complete required training on time. It is part-time, with 20 anticipated weekly hours. The stated pay range is $18.00–$28.00. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, voluntary benefits, and other programs, subject to hours worked and eligibility.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If state pharmacy rules do not set a minimum age, be at least 16 years old.
  • If state pharmacy rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required company training within the designated timeframe.
  • Demonstrate attention and focus, including sustained concentration, the ability to switch tasks quickly, and accuracy in confirming prescription information and labels.
  • Provide friendly customer service, recognize patients’ reactions, and respond appropriately; work effectively as part of a team.
  • Use verbal and written communication effectively with patients and colleagues, including active listening and accurate communication of detailed instructions.
  • Use mathematical reasoning for prescription-related calculations, such as tablet quantities, days’ supply, and bottle counts.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet physical demands including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, repetitive finger movements, precision control, stooping, and close visual work.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
  • Communicate and receive detailed information through spoken word.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists and patient health.
  • Follow pharmacy workflow procedures for safe and accurate prescription fulfillment, including production, pick-up, drive-thru, and drop-off.
  • Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
  • Perform basic inventory tasks as permitted by law and directed by pharmacy leadership, such as putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to develop clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts when needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when permitted and supported by required training and certification.
  • When authorized as a Technician Immunizer, complete required licensure and training; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting physical, emotional, and financial well-being, subject to hours worked and eligibility
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