Pharmacy Technician

CVS Health•Highland Park, NJ
•$17 - $27•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail stores. They often serve as a first point of contact for patients and customers and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive team environment. They must complete the company training program and meet applicable state registration, licensing, and certification requirements; until requirements are satisfied, the Pharmacy Manager may restrict duties. The position supports pharmacy operations, patient service, inventory tasks, and additional health care services where permitted by law and supported by required training and certification. Where allowed, technicians may complete additional licensure and training to become Technician Immunizers and assist with vaccine preparation and administration. This is a part-time role with 20 anticipated weekly hours. The typical pay range is $17.00–$27.00.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws, including requirements related to age, education, and licensure or certification.
  • If the state board does not set a minimum age, be at least 16 years old.
  • If the state board does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete the required company training program and satisfy applicable state registration, licensing, and certification requirements.
  • Attend regularly and predictably, including nights and weekends.
  • Be able to concentrate on tasks, switch between tasks, and confirm prescription and label accuracy.
  • Demonstrate friendly customer service, awareness of patient reactions, and a team-oriented approach.
  • Use verbal and written communication and active listening effectively.
  • Use mathematics to determine prescription quantities, days’ supply, and bottle counts.
  • Identify challenging interactions and select an appropriate course of action.
  • Meet the physical demands of the role, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching and stooping; repetitive finger use; close visual work; and occasionally lifting or exerting up to 20 pounds.
  • Communicate detailed information accurately and receive detailed information through oral communication.

Nice To Haves

  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures and help pharmacists manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
  • Provide empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market to cover shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when allowed by law and supported by required training and certification.
  • Where permissible, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions and report events as required by public health rules.
  • Review and collect patient information and track and document applicable patient records.
  • Monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy, communicate effectively with patients and colleagues, use mathematical reasoning to support prescription filling, and address challenging interactions appropriately.
  • Perform required physical tasks, including standing or remaining upright for extended periods, lifting, scanning, bagging, reaching, repetitive finger movements, stooping, and visually inspecting items.
  • Perform any additional tasks directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility
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