Pharmacy Technician

CVS Health • Dallas, TX

1d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often a first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive, and engaging team environment.

After starting the role, Technicians must complete the company’s training program and meet applicable state registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict their duties. Where permitted by law and supported by required training and certification, Technicians may also help deliver health care services such as immunizations and point-of-care testing. Technician Immunizers have additional training and licensure responsibilities for vaccine preparation and administration.

The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market when business needs require it. The position is full-time, with 32 anticipated weekly hours. The stated pay range is $16.50–$25.00 per hour; the actual offer depends on factors including experience, education, and geography.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including any requirements for age, education, licensure, or certification.
• If state rules do not set a minimum age, be at least 16 years old.
• If state rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required training within the designated timeframe.
• Demonstrate regular and predictable attendance, including nights and weekends.
• Concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
• Provide friendly customer service, recognize patient reactions, and respond appropriately.
• Use verbal and written communication effectively, including active listening.
• Use mathematics to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet physical demands including remaining upright for extended periods; lifting, scanning, and bagging items; reaching and stooping; repetitive finger movements; close visual work; and occasionally lifting or exerting up to 20 pounds.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures to support Pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients in person, at pick-up and drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, including voluntarily traveling to other market stores for shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when allowed by law and supported by required training and certification.
• Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report events according to public health requirements.
• Review and collect patient information and track and document information for applicable patients.
• Monitor and manage vaccine supplies.
• Complete required training within the designated timeframe and maintain regular, predictable attendance, including nights and weekends.
• Perform the physical and communication tasks required for pharmacy work, including lifting, scanning, bagging, reaching, repetitive finger movements, operating machines precisely, and conveying or receiving detailed information.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources to support colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED