Pharmacy Technician

CVS Health • Anaheim, CA

18d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service as an important first point of contact for patients and customers. Technicians follow company standard operating procedures, pharmacy workflow practices, applicable laws and professional standards, and contribute to a safe, inclusive, and effective pharmacy team.

Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Until requirements are satisfied, duties may be restricted by the Pharmacy Manager. Where permitted by law and supported by required training and certification, technicians may provide additional services such as immunizations, point-of-care testing, and staffing offsite clinics. Technician Immunizers must complete the relevant licensure and training requirements and may prepare and administer vaccines, educate and refer patients, respond to and report adverse reactions, document patient information, and manage vaccine supplies.

This is a part-time role with 24 anticipated weekly hours. Regular and predictable attendance, including nights and weekends, is required. The stated pay range is $18.55 per hour. The position is eligible for a range of benefits and programs, depending on hours worked and eligibility.

Requirements

• Comply with state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state board of pharmacy does not set a minimum age, be at least 16 years old.
• If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Be able to concentrate on tasks and pivot between tasks to meet patient and business needs.
• Be able to provide friendly assistance, understand patients’ reactions, and respond appropriately.
• Use and understand verbal and written communication; actively listen and communicate detailed instructions accurately.
• Use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottles needed for a prescription.
• Be able to identify challenging interactions and select an appropriate course of action.
• Meet the physical demands described, including remaining upright for extended periods, reaching, repetitive finger movements, stooping, close visual acuity, and occasionally lifting or exerting up to 20 pounds and frequently up to 10 pounds.
• Be able to receive detailed information through oral communication and express or exchange ideas clearly.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Provide caring, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete permitted and directed inventory tasks, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed and appropriately supported by training and certification.
• When supporting immunizations, complete additional licensure and training requirements; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect and document patient information; and monitor and manage vaccine supplies.
• Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, use mathematical reasoning to support prescription filling, and address patient or colleague problems appropriately.
• Perform physical activities required for the role, including remaining upright, lifting, scanning, bagging, reaching, repetitive finger work, stooping, and close visual tasks.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED