Pharmacy Technician - Onsite (Based in or Near Salt Lake, UT)

Prime TherapeuticsSalt Lake, UT
Onsite

About The Position

Prime Therapeutics (Prime) is a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. This role evaluates and authorizes approval of prior authorization pharmacy requests from prescribers received by telephone and/or facsimile using client clinical criteria. The technician is responsible for supporting both front-end and back-end operations, including order fulfillment, packaging, shipping, and ensuring accurate and timely processing of products. This position is NOT a remote position and will require the employee to be ONSITE.

Requirements

  • High school diploma from an accredited school or equivalent GED
  • CPT/ExCPT/LPT/PTCB/RPT, Pharmacy Technician, State Requirements - Pharmacy
  • Must be eligible to work in the United States without the need for work visa or residency sponsorship
  • Must have an active pharmacy technician licensure or registration in accordance with state requirements.
  • If state does not require an exam for licensure/registration, must possess both active pharmacy technician licensure or registration in accordance with state requirements AND an active national certification (e.g., PTCB or ExCPT).
  • In states that do not require licensure or registration, must have an active national certification (e.g., PTCB or ExCPT).
  • Active Pharmacist license supersedes requirement for CPT and/or PTCB.
  • Minimum of 6 months dispensing or retail experience required, or equivalent internal training will be substituted.
  • Ability to identify and trouble-shoot problematic issues.

Nice To Haves

  • Specialty or retail pharmacy industry experience, previous reimbursement experience, and/or working in a health plan/health care setting.
  • In-depth knowledge of specialty injectable prescription drugs, disease states, health plan formulary management techniques, medical terminology and current diagnostic and reimbursement coding (J/Q codes, ICD-9, CMS 1500, etc.).
  • Proficiency in Pharmacy computerized systems and software applications, as well as MS Office Product Suite.
  • Excellent written and verbal communication skills.
  • Ability to follow clinical criteria and instructions to approve prior authorization requests.
  • At least 1 year of experience in a pharmacy or specialty pharmacy setting

Responsibilities

  • Determines appropriateness for medications.
  • Communicates decision to physicians, physician's office staff, medical management staff and/or pharmacists.
  • Researches, resolves and documents prior authorization outcomes in pharmacy system.
  • Communicates selected prior authorization criteria, pharmacy benefit coverage and formulary alternatives to physicians, physician's office staff, medical management staff and/or pharmacists.
  • Escalates requests to Pharmacist when request requires extensive clinical review or denial.
  • Researches, resolves and documents physician or client inquiries and grievances and provides verbal or written results to client, prescriber, provider and/or management.
  • Performs other duties as required.
  • Clinically reviews coverage determinations with attention to detail, for medications via Fax.
  • Communicates decision to physicians, physician's office staff, medical management staff and/or pharmacists within SLA (service level agreement) guidelines.
  • Efficiently multi-tasks and monitors several queues and assignments.
  • Adapts to team requirements as business needs change (e.g., fax work, pending queues, oral notifications, and failed faxes).

Benefits

  • Benefits, Incentives and Additional Compensation
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service