Pharmacy Technician

Kroger • Huntsville, AL

7d

About The Position

Provide exceptional customer service and support healthier lives by treating customers and employees fairly and ethically, maintaining a safe, clean, and inclusive environment, and providing appropriate products, services, and care with fair and accurate pricing. Deliver direct patient intervention through health and wellness services and experiences as permitted by and consistent with state and federal law. Demonstrate the company's values of respect, honesty, integrity, diversity, inclusion, and safety.

The Pharmacy Technician supports pharmacy operations by accurately completing customer reception, data entry, adjudication, and product dispensing; assisting the pharmacist with responsibilities that do not require professional pharmacist judgment; and following applicable regulations and company policies. The role also includes inventory, ordering, billing, cashiering, sanitation, customer inquiries, and support for company health and wellness initiatives.

Requirements

• High school diploma or GED.
• Must be at least 18 years old.
• Ability to handle highly confidential information.
• Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

• Previous comparable experience.
• Equivalent experience as a pharmacy clerk.
• EPRN familiarity.

Responsibilities

• Comply with local, state, and federal regulations, and report illegal activity, including robbery, theft, or fraud.
• Follow and reinforce food safety, sanitation, and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
• Understand and perform ordering functions with primary and secondary wholesalers.
• Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
• Maintain departmental standards, including clean and organized workstations and customer waiting areas.
• Count, measure, and prepare specified products using company best practices.
• Complete billing procedures to help ensure the best value for customers and the company.
• Answer phone calls, triage calls, and respond to inquiries as appropriate.
• Follow guidelines for accepting and tendering vendor coupons, cash shortages, and company shrink guidelines.
• Operate the cash register and follow cashier-handling policies for electronic fund transactions, cash, and check transactions.
• Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
• Assist the pharmacist with responsibilities except those requiring a pharmacist's professional judgment.
• Follow HIPAA regulations and company policies regarding protected information.
• Support company health and wellness initiatives.
• Put away legend orders, including Central Fill deliveries.
• Work cooperatively in a fast-paced and sometimes stressful environment; manage conflict reasonably and cooperatively.
• Handle customer and business information honestly and with integrity.
• Follow directions and seek assistance when needed to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform the essential job functions with or without reasonable accommodation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED