Pharmacy Technician

CVS Health • Saint Augustine, FL

10d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They help ensure prescriptions are filled promptly, safely, and accurately, assist patients and customers, and contribute to a caring, inclusive environment. Technicians follow company standard operating procedures and pharmacy workflow practices, communicate effectively, and complete a company training program along with applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until requirements are met.

The role may include supporting immunizations and other patient health services where permitted by law and supported by required training and certification. Pharmacy technicians who support immunizations must meet additional state licensure and training requirements and may prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including requirements related to age, education, and licensure or certification.
• If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
• If the state board of pharmacy does not specify a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate the ability to concentrate, shift between tasks, and confirm prescription information and label accuracy.
• Demonstrate customer service, teamwork, active listening, and effective verbal and written communication skills.
• Use mathematics to solve prescription-related problems, such as calculating quantities and days’ supply.
• Identify challenging interactions and select an appropriate course of action.
• Meet the physical demands of the role, including standing for extended periods; lifting, scanning, and bagging items; reaching, stooping, repetitive finger movements, and close visual work; and occasionally lifting or exerting up to 20 pounds.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures to support pharmacists and improve patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Serve patients at pick-up, drive-thru, and by phone with empathy and genuine care; offer immunizations and other services where appropriate; resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where lawful and supported by required training and certification.
• When supporting immunizations, complete additional licensure and training requirements; educate patients about vaccines and refer questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, use mathematics to support prescription fulfillment, communicate effectively, provide customer service, and resolve problems.
• Perform the physical activities required for the role, including standing or remaining upright, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED