Pharmacy Technician

Community Health Center of Southeast Kansas Inc • Iola, KS

4d

About The Position

This position is part of the clinical team and works with population health and pharmacy staff to identify and address patient barriers to medication adherence and refill coordination under the supervision of the Clinical Pharmacy Services Manager. The Pharmacy Technician also assists with other pharmacy- and medication-related initiatives as needed. Staff are expected to perform their duties in accordance with Community Health Center of Southeast Kansas’s core values of dignity and stewardship, preserving patient dignity and responsibly managing the Center’s resources.

Requirements

• High school diploma or equivalent.
• Pharmacy Technician License.
• National certification by taking and passing the CPhT.
• Computer literacy and ability to read and comprehend written information.
• Problem-solving and evaluation abilities.
• Ability to communicate effectively and convey information.
• Social and cultural sensitivity appropriate to an ethnically and economically diverse patient and employee base.
• Communicate through appropriate channels and use the proper chain of command for patient complaints.
• Ability to handle emergency situations calmly and effectively.
• Proficiency with Microsoft Office products and Electronic Health Record software.
• Ability to maintain good interpersonal relationships with coworkers and other members of the healthcare team and organization.

Responsibilities

• Provide a positive impression through words and tone to patients, visitors, and employees in clinic areas and over the phone.
• Identify and contact patients experiencing medication adherence issues to discuss barriers and possible solutions, including medication synchronization, automatic refills, text reminders, and pouch packing as needed.
• Identify patients who may benefit from a medication review and refer them to a clinical pharmacist.
• Update patient medication lists in the electronic medical record with current prescriptions from outside providers that are filled at an in-house pharmacy.
• Complete duties, services, and documentation in compliance with CHC/SEK policies and procedures.
• Perform other duties as assigned.
• Maintain patient confidentiality in accordance with organizational policies and procedures and HIPAA requirements.
• Provide courteous, respectful customer service to patients and family members in accordance with the organization’s mission.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED