Pharmacy Technician

CVS Health • Zionsville, IN

12d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow company standard operating procedures, pharmacy workflow practices, and applicable legal and professional requirements, and contribute to a safe and inclusive team culture. After starting, technicians must complete the company training program and meet state registration, licensing, and certification requirements. Until those requirements are completed, the Pharmacy Manager may restrict duties.

Technicians may provide additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics, when permitted by law and supported by required training and certification. Where permissible, Technician Immunizers complete the additional licensure and training necessary to prepare and administer vaccines, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, document patient information, and manage vaccine supplies.

The position requires regular and predictable attendance, including nights and weekends, and the ability to complete required training within the designated timeframe. Physical activities include remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stooping, and repetitive finger movements; and close visual work. The role may require lifting or exerting up to 20 pounds occasionally and up to 10 pounds frequently. This is a part-time position with 20 anticipated weekly hours and an every-third-weekend requirement. Weekday shift availability is flexible; listed availability includes Monday 2–7 p.m., Tuesday from 2 p.m. (end time unspecified), Wednesday until 7 p.m. (start time unspecified), Thursday (times unspecified), Friday 2–7 p.m., Saturday 10 a.m.–6 p.m., and Sunday 11 a.m.–5 p.m. The typical pay range is $16.50–$25.00 per hour. The position is eligible, depending on hours worked and eligibility, for benefits and programs supporting physical, emotional, and financial well-being.

Requirements

• Meet applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state rules do not specify a minimum age, be at least 16 years old.
• If state rules do not specify a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements, which vary by state.
• Demonstrate concentration, task-switching, and the ability to confirm prescription information and label accuracy.
• Provide friendly customer service, understand patient reactions, and respond appropriately; work effectively as part of a team.
• Use verbal and written communication and active listening effectively with patients and colleagues.
• Use math to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and select an appropriate response.
• Meet the role’s physical demands, including prolonged standing or upright mobility, reaching, repetitive finger movements, precision adjustment, stooping, close visual acuity, and lifting or exerting force up to the stated limits.
• Convey detailed spoken instructions accurately and receive detailed information orally.
• Meet the required schedule availability, including nights and weekends and every third weekend.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and other market locations to meet business needs.

Responsibilities

• Follow company SOPs at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete permitted basic inventory tasks as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics when legally permitted and appropriately trained and certified.
• When permissible and qualified as a Technician Immunizer, complete required training and licensure; prepare and administer vaccines; educate patients and refer vaccine questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources, depending on hours worked and eligibility.
• Employee discounts, depending on hours worked and eligibility.
• Access to certain voluntary benefits, depending on hours worked and eligibility.
• Other colleague well-being programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED