Pharmacy Technician

CVS Health•Milford, MA

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting the pharmacy team in promptly, safely, and accurately filling prescriptions. The role is performed in a retail pharmacy environment that maintains professional and ethical standards, complies with applicable laws and regulations, and protects patient confidentiality. Technicians provide caring customer service and demonstrate accountability, caring, collaboration, innovation, and integrity. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted by a manager until these requirements are met. As technicians expand their responsibilities, they can develop clinical, technical, and insurance knowledge through available tools and training. Duties and requirements may be subject to collective bargaining agreements in select markets. Vaccination requirements may apply depending on role and location, subject to applicable law and reasonable accommodations.

Requirements

  • Must be at least 16 years of age.
  • Licensure requirements vary by state; applicable state registration, licensing, and certification requirements must be satisfied.
  • Ability to concentrate on tasks over time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing when a problem exists and choosing an appropriate course of action.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the team in filling prescriptions promptly, safely, and accurately.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers that meets or exceeds expectations.
  • Demonstrate ethical conduct and maintain patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Develop clinical, technical, and insurance knowledge and expertise using available tools and training.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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