Non-Certified Pharmacy Technician

Hy-Vee•Columbia, MO
•Onsite

About The Position

Hy-Vee is seeking a non-certified Pharmacy Technician to gain hands-on experience while working toward national technician certification. The role supports pharmacists in preparing and distributing prescription medications and includes prescription processing, insurance billing, inventory, and customer service. The position is suited to someone who is detail-oriented, eager to learn, and committed to helping customers.

Requirements

  • High school diploma or equivalent.
  • Working toward licensed technician certification through a certified national program.
  • Vaccination certification is required if administering vaccines, as required by law.
  • Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
  • Ability to perform arithmetic, algebraic, and geometric calculations accurately.
  • Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
  • Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
  • Ability to maintain discretion and integrity when handling confidential patient information.

Nice To Haves

  • Previous experience as a pharmacy clerk.

Responsibilities

  • Provide prompt, friendly customer service and make customer interactions positive.
  • Handle customer inquiries that do not require a pharmacist's expertise or judgment.
  • Accept written prescription orders and telephoned refill requests at the supervising pharmacist's discretion.
  • Contact doctors' offices to take or request refill prescriptions as needed.
  • Gather and maintain accurate patient information needed to prepare prescriptions.
  • Assist pharmacists in preparing prescription drug products for dispensing.
  • Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
  • Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
  • File prescriptions after dispensing and report medication errors to appropriate personnel.
  • Order, check in, and stock pharmacy supplies, and log invoices as necessary.
  • Perform cash transactions accurately.
  • Administer vaccines as allowed by law and with required certification where applicable.
  • Maintain the cleanliness of the pharmacy and dispensing area.
  • Protect the confidentiality of customers' private medical information in accordance with HIPAA.
  • Follow statutes and regulations pertaining to pharmacy technicians.
  • Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
  • Assist in other areas of the store and take on special projects as assigned.
  • Maintain personal hygiene and dress standards and follow Hy-Vee policies and store guidelines.
  • Report to work as scheduled and on time.
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