Pharmacy Technician

CVS Health•Myrtle Beach, SC
•$16 - $24•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and serve as an initial point of contact for patients and customers. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive team culture. After starting, they must complete the company training program and satisfy applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are met. Technicians may also support immunizations and other patient health services where allowed by law and when they have the required training and certification. Technician immunizer duties include completing additional licensure and training, educating patients about vaccines and referring clinical questions to the pharmacist, monitoring and reporting adverse reactions, documenting patient information, and managing vaccine supplies. This is a part-time position with an anticipated 29 weekly hours. The stated typical pay range is $16.00–$24.00. Benefits depend on hours worked and eligibility and may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws, including applicable age, education, licensure, and certification requirements.
  • If the state board does not establish a minimum age, be at least 16 years old.
  • If the state board does not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required training within the designated timeframe.
  • Demonstrate attention and focus, including the ability to concentrate, shift between tasks, and confirm prescription information and label accuracy.
  • Demonstrate customer service and team orientation, including friendly assistance and appropriate responses to patients’ reactions.
  • Use verbal and written communication effectively with patients and colleagues, including active listening.
  • Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
  • Identify challenging patient or colleague interactions and select an appropriate response.
  • Meet physical demands, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching and stretching; repetitive finger movements; precise machine adjustments; stooping and bending; and close visual work.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
  • Accurately express detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at pharmacy workstations to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
  • Provide compassionate, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health services, such as immunizations and point-of-care testing, and staff offsite clinics voluntarily where permitted and appropriately trained and certified.
  • Where permitted, complete requirements for Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccine questions to the pharmacist on duty.
  • Monitor for and respond to adverse vaccine reactions, and report events as required by public health rules.
  • Review and collect patient information and track and document information for applicable patients.
  • Monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a supervisor or manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being
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